Question 1

How quickly can you fix my remote problems?

Accepted Answer

In most cases, we can resolve remote control issues during a single service visit, typically within 30-60 minutes. Common problems like dead batteries, reprogramming needs, or interference issues are quick fixes. If your remote needs replacement, our technicians carry universal remotes that can be programmed on-site.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Several factors can cause garage door remote issues: Dead or weak batteries (the most common cause), signal interference from nearby electronics or LED lights, damaged remote circuitry from drops or water exposure, programming issues after power outages, worn remote buttons from extensive use, opener antenna problems, or range limitations from weak signals.

Question 3

Do you offer financing for new aluminum door installations?

Accepted Answer

Yes! We offer several financing options including 0% APR promotional financing for qualified buyers (6-12 months), low monthly payment plans extending up to 60 months, no prepayment penalties, and quick approval process (often same-day). We also accept all major credit cards.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours. Single door replacement takes 2-3 hours, double door replacement 4-5 hours, and new construction installation 4-6 hours. Our technicians arrive prepared with all necessary tools and materials.

Question 5

What's the difference between torsion and extension springs?

Accepted Answer

Torsion springs are mounted above the garage door opening, use twisting motion, have longer lifespan (15,000-20,000 cycles), and offer smoother operation. Extension springs are mounted on either side, stretch and contract, have shorter lifespan (10,000-15,000 cycles), and are more common in older homes.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year for standard residential use. For heavy use (multiple vehicles, frequent daily operation, or extreme climate), bi-annual maintenance is recommended. Between professional visits, perform monthly visual inspections and quarterly lubrication.

Question 7

What brands of garage door openers do you service?

Accepted Answer

We service and install all major brands including LiftMaster, Chamberlain, Genie, Craftsman, Overhead Door, Wayne Dalton, Marantec, and Linear. We're also trained on smart home integrations including MyQ, HomeLink, Amazon Key, and Google Home compatibility.

Question 8

Is it safe to repair a garage door spring myself?

Accepted Answer

No - garage door spring repair is dangerous and should only be performed by trained professionals. Torsion springs are under extreme tension (equivalent to 400+ pounds of force). A breaking spring can cause serious injury or death. Our technicians are trained, insured, and equipped to handle spring repairs safely.

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